Gaming should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. At iq77, we take responsible gaming seriously and provide every Filipino player with the tools, resources, and support needed to stay in control.
Minimum Age
Required by Philippine law
Self-Exclusion
Available anytime
24/7 Support
Always here to help
Our Responsible Gaming Commitments
iq77 is built on the belief that great gaming and player safety go hand in hand. Here's what we do to protect every player on our platform.
Every iq77 player must be at least 21 years old, as required by Philippine law. We verify age at registration and again at the time of your first withdrawal. Accounts found to belong to minors are closed immediately and deposits are returned.
Set daily, weekly, or monthly deposit and loss limits directly from your iq77 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
If you feel you need a break, iq77's self-exclusion feature lets you suspend your account for a set period — from 24 hours up to a permanent exclusion. During exclusion, you cannot log in, deposit, or receive promotional communications.
iq77 lets you set session time reminders so you always know how long you've been playing. When your set time is reached, you'll receive a clear on-screen notification. Staying aware of your play time is one of the simplest ways to keep gaming fun.
Enable reality check pop-ups that appear at regular intervals during your gaming session. Each check shows you how long you've been playing and your net win or loss for the session — giving you a clear, honest picture before you continue.
Our platform monitors gaming patterns for signs of problem gambling — such as chasing losses, rapid session escalation, or unusual deposit frequency. If our system flags a concern, our support team will reach out to check in on you.
Understanding Problem Gambling
Problem gambling — sometimes called gambling disorder — is when gambling stops being entertainment and starts causing harm to your finances, relationships, mental health, or daily life. It can affect anyone, regardless of age, income, or background.
In the Philippines, the issue is taken seriously by PAGCOR, which has established responsible gaming guidelines that all licensed operators are required to follow. iq77 is fully aligned with these guidelines and goes beyond the minimum requirements to protect our players.
The good news is that problem gambling is recognisable and treatable. The first step is awareness — and that's exactly what this page is here to help with.
Remember: Gambling is entertainment, not income.
Never gamble with money you cannot afford to lose. Never chase losses. Never borrow money to gamble. If gaming is causing you stress, it's time to use our tools or seek support.
Self-Assessment: Do Any of These Apply to You?
If you answered yes to two or more of these questions, we strongly encourage you to use iq77's self-exclusion tool or contact our support team. You can also reach out to a professional counselling service.
Your Player Protection Toolkit
All of these tools are free, available 24/7, and can be activated directly from your iq77 account settings — no waiting, no paperwork.
Cap how much you can deposit per day, week, or month. Limits apply instantly. Reductions take effect immediately; increases require a 7-day review period.
Set a maximum amount you're comfortable losing over a given period. Once reached, your account is automatically restricted from further play until the period resets.
Define the maximum duration of a single gaming session. When your limit is reached, you'll be logged out automatically and prompted to take a break.
Take a short break from gaming — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in or make deposits. The period cannot be shortened once set.
For longer breaks, self-exclusion suspends your account for 6 months, 1 year, 3 years, or permanently. All marketing communications are stopped immediately upon activation.
Review your full deposit, withdrawal, and gaming history at any time from your account dashboard. Transparency about your activity is a key part of staying in control.
How to Activate Self-Exclusion
Activating self-exclusion on iq77 takes less than two minutes. Here's how to do it step by step:
Go to iq77.app and sign in using your registered email and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Select the "Responsible Gaming" tab within your account settings panel.
Select "Self-Exclusion" and choose your preferred exclusion period — 6 months, 1 year, 3 years, or permanent.
Confirm your selection. Your account will be suspended immediately and a confirmation email will be sent to your registered address.
If you are unable to log in or need immediate assistance, contact our support team at [email protected] and we will process your self-exclusion request manually within 1 hour.
Protecting Minors
iq77 is strictly for adults aged 21 years and above, in line with Philippine law. We take underage gambling extremely seriously and have multiple safeguards in place.
Age Verification at Registration
All new players must submit a valid government-issued ID (PhilSys ID, passport, or driver's licence) confirming they are 21 or older before their account is fully activated.
Parental Controls Guidance
We recommend parents and guardians use device-level parental control software to prevent minors from accessing gambling websites. Keep your iq77 login credentials private and never share them with family members under 21.
Report Underage Access
If you believe a minor has accessed or registered on iq77, please contact us immediately at [email protected]. We will investigate and act without delay.
Any account found to belong to a person under 21 will be permanently closed, all deposits returned, and the matter reported to the relevant Philippine authorities in accordance with our legal obligations.
Support & Resources
You are never alone. Whether you need a quick break or long-term support, these resources are here for you — and so is the iq77 team.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming framework sets the baseline protections that iq77 follows and exceeds.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural issues such as problem gambling. Filipino players in Metro Manila and beyond can access their services through their official government channels.
Gamblers Anonymous runs peer support groups across the Philippines, including in Manila, Cebu, and Davao. Their 12-step programme has helped thousands of Filipinos regain control of their lives. Meetings are free and confidential.
Our support team is available 24 hours a day, 7 days a week. If you're concerned about your gaming habits or need help activating any responsible gaming tool, reach out via live chat or email at [email protected].
For sensitive responsible gaming matters — including self-exclusion requests, account closures, or concerns about another player — you can contact our dedicated responsible gaming team directly at [email protected] with the subject line "Responsible Gaming".
If gambling has affected your finances, organisations such as the Bangko Sentral ng Pilipinas (BSP) consumer protection unit and accredited financial counsellors can help you create a recovery plan. GCash and BPI also offer financial wellness tools for their users.
Tips for Healthy, Enjoyable Gaming
Most Filipino players enjoy iq77 as a fun pastime — a way to unwind after a long day in Makati, catch some excitement during a PBA game, or try their luck on a Friday night. Keeping it that way is simple when you follow a few basic principles.
Set a Budget
Decide how much you can comfortably afford to spend before you start playing — and stick to it. Treat it like a night out, not an investment.
Set a Time Limit
Decide how long you'll play before you start. Use iq77's session timer to keep yourself honest. When the time's up, log out.
Never Chase Losses
Losing is part of gaming. If you've hit your loss limit, stop. Chasing losses almost always makes things worse — take a break and come back another day.
Take Regular Breaks
Step away from the screen regularly. Grab a snack, stretch, or chat with a friend. Gaming is more enjoyable when you're refreshed.
Play for Fun
The moment gaming stops being fun and starts feeling like an obligation or a financial strategy, it's time to step back and reassess.
Never Borrow to Play
Never use borrowed money — whether from a friend, family member, or a loan — to fund your gaming. Only play with money you can afford to lose.
Our Responsible Gaming Policy
iq77's responsible gaming policy is built on four core principles that guide every decision we make about player protection:
Prevention
We proactively educate players about the risks of gambling and provide tools to help them stay in control before problems develop.
Detection
Our platform monitors player behaviour for early warning signs of problem gambling and flags accounts for review when patterns of concern are detected.
Intervention
When a player shows signs of distress, our support team reaches out with care and without judgment to offer tools, resources, and a listening ear.
Treatment Support
We connect players who need professional help with appropriate Philippine support services and ensure their account is protected during any treatment period.
Related Policies
Our responsible gaming commitments are supported by our Terms & Conditions and Privacy Policy, which together govern how we protect your account and your data.
iq77 is committed to keeping gaming fun, safe, and within your control. Use our tools, know your limits, and remember — the best gaming session is one you enjoy and walk away from feeling good.
Must be 21 or older to play. Gambling can be addictive — please play responsibly.